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Insurance Administrative Assistant / Customer Service Representative

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Posted : Friday, July 19, 2024 07:58 PM

Job Description Are you looking to make a difference in peoples lives? Professional Liability Consulting Services Inc.
in Elmsford, New York, is looking for a friendly, dedicated professional to join our amazing team as a Full-Time Insurance Account Manager.
You will be responsible for ensuring your clients have the coverage they need while offering additional products that may be beneficial to their goals.
You will have the opportunity to utilize your customer service skills while growing your sales career.
No prior insurance experience? No problem! If you have experience in customer service or sales in another industry, we will provide all of the knowledge and education you need to be successful and grow your career in insurance.
Entry-level candidates will start at a base salary of $45,000.
00 during your first year.
Are you an experienced insurance sales or customer service representative? Awesome! We would love for you to bring your established skills to our agency to help us better serve our clients while growing your career.
We provide opportunities for continuing education and mentorship as well as the potential to advance your career with our agency.
Licensed candidates start at a $55,000.
00 base salary and our top performers earn an additional $65,000.
00 per year in commission.
If youre ready to grow your career and your knowledge in the insurance industry, apply today! Salary: $55000.
00 - $65000.
00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Retirement Plan Career Growth Opportunities Responsibilities Develop insurance quotes, make sales presentations, and close sales.
Process customer policy change requests.
Complete Evidence of Insurance requests.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products and services.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Cold call, direct email and perform other lead generation activities.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Grow sales revenue by utilizing phone, email and potential client lists.
Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Work independently and as part of a team.
Stay up-to-date on industry market trends and best practices.
Assess and identify the wants and needs of your customer(s) over the phone.
Attend training and continuing education courses.
Handle customer renewals.
Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Career minded vision.
Company Description Professional Liability Consulting Services, Inc.
is one of the largest independent brokers of Professional Liability and Specialty Lines Insurance in the tri-state area.
PLCSI is recognized as an industry leader, preferred provider and expert by many insurance carriers, associations and affinity groups.

• Phone : NA

• Location : 45 Knollwood Road, Elmsford, NY

• Post ID: 9023578801


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