Optical Sales Associate

Optician/Sales Manager Sales/Service: · Promptly and cheerfully assists patients with frame selection · Demonstrates product knowledge · Shows ability in prescription analysis, and guides patient to the products and materials most suitable for their prescription · Accurately prices orders Shows skill in the adjusting and fitting of eye wear.
· Problem solves in resolving patient issues with eye wear.
· Performs Insertion/Removal training for contact lens wearers · Orders frames, lenses and contact lenses · Rev EHR - Accurately posts charges · Collects monies and posts payments balances journal and locks it each day · Creates a journal for the next day · Secures deposit at the end of the day logs off REV EHR and out of computer before leaving · Maintains an organized and clean work area · Empties HIPAA container into destruction bin · Restocks frames at end of day · Dusts frame shelves monthly · Keeps up with filing on a daily basis · Assists supervisor in bill processing · Verifies patient’s insurance coverage · Obtains authorizations Pulls previous files · Updates patient demographics as needed · Verifies HIPAA and Privacy signatures are obtained Other Responsibilities: · Strong customer service orientation · Excellent telephone etiquette · Makes appointments for lens technician and I&R training · Takes messages and follows through Performs other incidental and related duties as required and assigned.
Background: · High School graduate or GED equivalent · Licensed Optician Preferred